• papertowels@mander.xyz
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    3 months ago

    Do you hold everything to such a standard?

    Stop lights are meant to direct traffic. If someone runs a red light, is the technology not working as it should?

    The technology here, using computer vision to automatically flag potential damage, needed to be implemented alongside human supervision - an employee should be able to walk by the car, see that the flagged damage doesn’t actually exist, and override the algorithm.

    The technology itself isn’t bad, it’s how hertz is using it that is.

    I believe the unfortunate miscommunication here is that when @Ulrich@feddit.org said the solution was brilliant, they were referring to the technology as the “solution”, and others are referring to the implementation as a whole as the “solution”

    • Clent@lemmy.dbzer0.com
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      3 months ago

      The stop light analogy would require the stop light be doing something wrong not the human element doing something wrong because.

      There is no human element to this implantation, it is the technology itself malfunctioning. There was no damage but the system thinks there is damage.

      • Ulrich@feddit.org
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        2 days ago

        There is no human element to this implantation

        Yes, that’s exactly what I’m saying. That’s the problem with the implementation.